Shipping Policy

1. Order Processing: Orders are usually processed and dispatched within 1–3 business days after order confirmation. Orders are not processed on Sundays or public holidays.

2. Estimated Delivery: Delivery generally takes 5–10 business days after dispatch. Delivery times may vary depending on the customer’s location, courier availability, weather, festivals, or other circumstances beyond our control.

3. Shipping Charges: Any applicable shipping or Cash on Delivery charges will be displayed at checkout before the order is confirmed. Promotional free shipping may be available on selected orders.

4. Order Tracking: Once the order is dispatched, tracking details may be shared through email, SMS, or WhatsApp. Tracking information can take up to 24–48 hours to update.

5. Failed Delivery: Customers must provide a complete and accurate address and remain available to receive the order. Additional shipping charges may apply if an order is returned due to an incorrect address, customer refusal, or repeated failed delivery attempts.

6. Damaged or Missing Orders: If an order arrives damaged, incomplete, or incorrect, contact Swiftkart at kshitizkatiyar0737@gmail.com within 48 hours of delivery with the order number, clear photographs, and a complete parcel-opening video.